Terms of Service

Last updated: 2026-04-07

These Terms of Service ("Terms") govern your access to and use of QpenAI services, website, and Telegram-based order communication. By using our services, you agree to these Terms.

1. Service Provider Status

QpenAI is an independent service provider and is not affiliated with OpenAI, Anthropic, Google, or their related entities.

Brand names and product names on this website are used for identification and compatibility description only.

2. Service Scope

We provide subscription sourcing and related support services for eligible users.

Specific plan availability, delivery method, support scope, and activation timelines are confirmed during Telegram consultation before purchase.

3. Eligibility and Account Responsibility

You must have legal capacity to enter binding agreements under applicable law.

You are responsible for providing accurate information and maintaining the security of your own communication channels and accounts.

4. Orders, Pricing, and Payment

Displayed prices are informational and may vary based on market conditions, plan type, and payment channel.

Final payable amount, accepted payment methods, and order details are confirmed in writing via Telegram before order completion.

Orders are considered effective after payment confirmation.

5. Delivery and Support

Delivery is initiated after payment confirmation and required information submission.

Support is provided through Telegram within the support scope communicated for your selected plan.

You must cooperate with reasonable verification and operational steps required for delivery and after-sales handling.

6. Refund and After-Sales Policy

Unless otherwise required by applicable law, refund eligibility depends on service status, delivery completion, and issue verification results.

No refund is generally available for completed and functioning deliveries, misuse, policy violations by user actions, or unsupported environment issues.

When a verified service-side issue cannot be resolved in a reasonable period, we may provide an appropriate remedy, such as replacement, extension, or partial/full refund, at our discretion and according to order facts.

7. Acceptable Use

You may not use our services for unlawful activities, fraud, abuse, intellectual property infringement, or violations of platform/provider policies.

You may not attempt to reverse-engineer, resell in violation of law or policy, or interfere with service operations.

8. Third-Party Services

Our services depend on third-party platforms and infrastructure. Their policy changes, outages, restrictions, or account actions may affect service continuity.

We are not responsible for third-party actions beyond our reasonable control.

9. Disclaimer of Warranties

Services are provided on an "as available" and "as is" basis to the extent permitted by law.

We do not guarantee uninterrupted availability, error-free operation, or outcomes for every use case.

10. Limitation of Liability

To the maximum extent permitted by law, QpenAI is not liable for indirect, incidental, special, consequential, or punitive damages.

Where limitation is permitted, total liability related to a specific order shall not exceed the amount actually paid by you for that order.

11. Suspension and Termination

We may suspend or terminate service if there is suspected fraud, abuse, legal risk, policy breach, or payment dispute.

You may stop using our services at any time, subject to completed-order and refund conditions.

12. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised date.

Your continued use after updates constitutes acceptance of the revised Terms.

13. Contact

For support or legal/privacy requests, contact us via Telegram: @qpenai.