Privacy Policy
Last updated: 2026-04-07
This Privacy Policy explains how QpenAI collects, uses, stores, and protects personal information when you use our website and communicate with us through Telegram.
1. Data Controller Identity
QpenAI acts as an independent service provider for the services offered on this website.
For privacy inquiries, contact us via Telegram: @qpenai.
2. Information We Collect
Contact information: Telegram username and communication details you voluntarily provide.
Order information: selected plan, transaction references, service status, and support records.
Technical information: basic website analytics, device/browser metadata, and visit interaction data as needed for performance and security.
3. How We Use Information
To process consultations, orders, delivery, and after-sales support.
To communicate service updates, issue resolution, and policy notices.
To prevent abuse, fraud, unauthorized activity, or security incidents.
To improve website quality, localization, and conversion experience.
4. Legal Basis and Consent
Where required by applicable law, we process personal data based on contract necessity, legitimate interests, legal obligations, or your consent.
By submitting information to us through website forms or Telegram communication, you acknowledge and agree to processing as described in this policy.
5. Data Sharing and Third Parties
We do not sell your personal data.
We may share limited information with payment channels, infrastructure providers, analytics services, or legal authorities when reasonably necessary for service performance, compliance, or security.
Third-party platforms (including Telegram or payment providers) process your data under their own privacy policies.
6. Cross-Border Data Processing
Because services and vendors may operate globally, your data may be processed in jurisdictions different from your location.
We apply reasonable safeguards to protect data during cross-border handling where legally required.
7. Data Retention
We retain personal data only as long as needed for service delivery, support, dispute handling, accounting, and legal compliance.
When retention is no longer necessary, data is deleted, anonymized, or securely archived according to operational and legal requirements.
8. Security Measures
We use administrative and technical measures to reduce risks of unauthorized access, misuse, or disclosure.
No transmission or storage method is absolutely secure; therefore, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, or portability of your data.
You may also request withdrawal of consent where consent is the legal basis for processing.
To submit a request, contact @qpenai via Telegram. We may verify your identity before processing requests.
10. Minors
Our services are not intended for individuals who cannot lawfully enter contracts under applicable law.
If we become aware of unauthorized data submission by minors where prohibited, we will take reasonable steps to delete such data.
11. Policy Updates
We may update this Privacy Policy from time to time.
Any material updates will be posted on this page with a revised effective date.
12. Contact
For any privacy question or request, contact us via Telegram: @qpenai.